At Ainyx Solutions Pvt. Ltd. (“Company”, “ainyx.io”, “we”, and/or “us”), we prioritize your privacy and are committed to protecting your personal information. This Privacy Policy outlines the information we collect, how we use it, and the choices available to you regarding your personal data.
This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, https://www.ainyx.io (“Site”), and our services (“Services”).
By using our Services, you consent to the practices described in this Privacy Policy.
Your use of our Services is governed by our Terms and Conditions and Refund Policy.
This policy applies to both current and future visitors to our Site and users of our Services.
Personal information collected includes, but is not limited to, names, email addresses, phone numbers, and other identifiers.
We collect personal information to provide, improve, and manage our Services.
We offer a trial period for evaluating our products before purchase. Use this period to assess if the product meets your needs.
Information collected is used to enhance user experience, fulfill requests, and improve our Services.
We do not share personal information with third parties except as described in this policy.
This Privacy Policy does not apply to information collected offline.
This Privacy Policy may be updated periodically. Continued use of our Services signifies acceptance of the updated terms.
We may retain personal data as required by law or for operational purposes, even if you request deletion.
Personal data may be shared with credit reference agencies to prevent fraud.
We do not store sensitive financial information like credit card details; our payment partners handle this securely.
Device data may be collected for fraud prevention and to optimize our Services.
Client testimonials may be used in marketing materials, with personal identifiers included if provided.
We may use personal data in ways not previously described, with updates posted on our website.
Cookies are used to enhance user experience. You can choose to accept or reject cookies.
We use Google Analytics to track user interactions and improve our Services.
Third parties may be employed to display ads, perform services, and analyze website usage.
Social media features on our Site may collect personal information in accordance with their own privacy policies.
Personal data may be transferred to and from India for processing and storage.
We do not knowingly collect personal information from individuals under 18.
We implement reasonable safeguards to protect your personal information from unauthorized access and breaches.
While we strive for security, we cannot guarantee absolute protection.
Changes to this Privacy Policy will be posted on our Site, and continued use signifies acceptance of those changes.
For any questions or concerns about our Privacy Policy, please contact us at [email protected].
You may request access to your personal information and updates by contacting us.
Our Site may contain links to third-party sites. We are not responsible for their privacy practices.
Third parties may use your information for targeted advertising; we do not control their practices.
You have the right to request correction, deletion, or access to your personal information.
This policy covers only information collected through our Site and Services.
You can opt-out of certain data collection practices by adjusting your settings or contacting us.
Access to certain features may be limited if you choose to disable cookies or reject data collection.
This Privacy Policy does not apply to information collected through other channels or third-party services.
We handle data in compliance with relevant data protection laws and regulations.
Feedback and suggestions provided may be used to improve our Services.
Ensure that the personal information you provide is accurate and up to date.
We may disclose personal information if required by law or in response to legal requests.
We retain personal data as necessary for legal, business, or operational purposes.
Data may be transferred across borders for processing, with appropriate safeguards in place.
Regularly review this Privacy Policy for updates or changes related to data practices.
Welcome to Ainyx's Privacy Policy (“Privacy Policy" or “Policy").
This Policy outlines Ainyx (hereafter “we", “us", or “our") practices in relation to the storage, use, processing, and disclosure of personal data that you have chosen to share with us when you avail the products and services offered on or through the Platform (hereafter “Services"). This Policy sets out the basis on which any personal data we collect from or about you, or that you provide to us, will be processed by us. Capitalised words in the Policy shall have the same meaning ascribed to them in the Terms and Conditions (“Terms"). Please read this Policy in consonance with the Terms. By using our Services, you consent to the collection, storage, use, and disclosure of your personal data, in accordance with, and are agreeing to be bound by this Policy. This Policy, together with any terms of the arrangement we have with you, applies to your use of the Services.
We also collect, use, and share aggregated data such as statistical or demographic data for any purpose. Aggregated data could be derived from your personal data but is not considered personal data under law as it does not directly or indirectly reveal your identity. However, if we combine or connect aggregated data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this Policy.
Where we need to collect personal data by law, or under the terms of a contract (such as the Terms), and you fail to provide that data when requested, we may not be able to perform the contract (for example, to provide you with the Services). In this case, we may have to cancel or limit your access to the Services.
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data where we need to provide you with the Services, or where we need to comply with a legal obligation. We use your personal data for the following purposes:
You agree and acknowledge that by using our Services and creating an account with us on the Platform, you authorise us, to contact you via email, phone, or otherwise. This is to provide the Services to you and ensure that you are aware of all the features of the Services and for related purposes.
You agree and acknowledge that any and all information pertaining to you, whether or not you directly provide it to us (via the Services or otherwise), including but not limited to personal correspondence such as emails, instructions from you, etc., may be collected, compiled, and shared by us in order to render the Services to you. This may include but not be limited to partner payment aggregator, other service providers that we have partnered with for providing Services, storage providers, data analytics providers, consultants, lawyers, and auditors.
You agree and acknowledge that we may share data without your consent, when it is required by law or by any court or government agency or authority to disclose such information. Such disclosures are made in good faith and belief that it is reasonably necessary to do so for enforcing this Policy or the Terms, or in order to comply with any applicable laws and regulations.
We comply with Applicable Laws in relation to storage and transfer of data. Strictly subject to the RBI's guidelines and regulations, we may, where the law permits, transfer and store the information and personal data you provide to us in countries other than India. This may happen if any of our servers are from time to time located in a country other than India, or any of our service providers is located in a country other than India.
If you use the Services while you are outside India, your information may be transferred, subject to Applicable Laws, to a country other than India in order to provide you with the Services.
By submitting your information and personal data to us, you agree to the transfer, storage, and processing of such information and personal data outside India in the manner described above.
Our Services may, from time to time, contain services provided by or links to and from the websites of our partner networks, advertisers, and affiliates (“Third Party Services”). Please note that the Third Party Services that may be accessible through our Services have their own privacy policies. We do not accept any responsibility or liability for the policies or for any personal data that may be collected through the Third Party Services. Please check their policies before you submit any personal data to such websites or use their services.
Cookies are small files that a site or its service provider transfers to your mobile phone or computer's hard drive through your web browser (if you allow) that enables the site or service providers' systems to recognise your browser and capture and remember certain information.
We use cookies to enable sessions and to help us understand and save your preferences for future visits, keep track of advertisements, and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contact third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.
Additionally, you may encounter cookies or other similar devices on certain pages of the Services that are placed by third parties. We do not control the use of cookies by third parties. If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities in relation to the Services, we may consolidate such information into a file specific to you.
We implement appropriate security measures and privacy-protective features on our Platform including encryption, password protection, call masking, and physical security measures to protect your personal data from unauthorised access and disclosure, and follow standards prescribed by applicable law.
Where you have chosen a password that enables you to access certain parts of the Services, you are responsible for keeping this password secret and confidential. We will not be responsible for any unauthorised use of your information, or for any lost, stolen, or compromised passwords, or for any activity on your user account due to such unauthorised disclosure of your password. In the event your password has been compromised in any manner whatsoever, you should promptly notify us to enable us to initiate a change of password.
You are aware that your personal data will continue to be stored and retained by us for a reasonable period or for such period of time as permitted under Applicable Laws, after we accomplish the purpose for which it was collected.
We invite you to post content on our Platform, including your comments, feedback, pictures, or any other information that you would like to be made available on our Platform. Please note that such content will be available to all visitors to our Platform and may become public. We cannot prevent such information from being used in a manner that is contrary to this Policy, applicable laws, or your personal privacy, and we disclaim all liability (express or implied) in this regard. Further, you agree to comply with all applicable laws in relation to the content uploaded or otherwise shared by you on our Platform. You understand and acknowledge that you will be solely responsible for any information published by you on our Platform that violates applicable laws.
You are aware that in the event we go through a business transition, such as a merger, acquisition by another organisation, or sale of all or a portion of our assets, your personal data might be among the assets transferred.
We keep our Policy under regular review and may amend this Policy from time to time, at our sole discretion. The terms of this Policy may change and if it does, these changes will be posted on this page and, where appropriate, notified to you by email. Please ensure that you review this Policy regularly.
You may contact us at [email protected] with any enquiry relating to this Policy or an enquiry relating to your personal information (including reviewing or updating).